theBalm Mad Lash theBalm

Prompt Delivery and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL as well as other top global carriers, we can provide a range of shipping options. Our warehouse personnel are expertly trained and will wrap your products according to our precise and precise specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We deliver to thousands of customers daily in different countries. This demonstrates our dedication to become the biggest online retailer on the planet. We have distribution centers and warehouses located in Europe and the USA.

Note: Orders that contain more than one item are assigned a processing time depending on the item.

Before shipping, we will conduct a thorough inspection of the items you have ordered. Most orders are shipped within 48 hours. The delivery estimate is 3 to 7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we are unable to fully manage stock. The actual inventory can fluctuate at any time. It is possible that you will not receive your order once it's been placed.

Our policy lasts 30 days. If you have passed 30 days by since your purchase, unfortunately we can't offer you a refund or exchange.

The item you purchase must be in the original packaging and be unused. The item must be returned in its original packaging.